Respond to a Contact Us?

[ClicketyKat]

Do you respond to all legitimate Contact Us requests you receive on your site? If so, how soon do you handle that communication?

I have the Contact Us turned off on one of my sites since I was getting too much spam. On another one, I haven't gotten what I would consider legitimate requests to respond to them yet.

 

[HK World]

Yes, it's important to respond to all legitimate "Contact Us" requests that you receive on your website. It's best to respond as soon as possible. Ideally, aim to reply within 24-48 hours.

It can enhance your customer relationships, improve satisfaction, and ultimately contribute to the success of your business.

 

[Grant]

I respond to everything that looks legit and go from there. I get a lot of spam and other annoyances, but it's not too bad. You can also set up filtering on your email so that spam isn't as prevalent.

I only respond after I research who emailed me and whether it's safe or not. Research is key.

 

[Heatman]

Do you respond to all legitimate Contact Us requests you receive on your site? If so, how soon do you handle that communication?

I have the Contact Us turned off on one of my sites since I was getting too much spam. On another one, I haven't gotten what I would consider legitimate requests to respond to them yet.

Even so you are getting a lot of spam from the contact us button that you have on your website, I believe that you should not turn it off because there is always a possibility that you are going to get a viable inquiry from a potential client in the future.

 

[Kane]

Yes, I respond to any emails received through the contact us page that are legitimate and require a reply. I have received quite a few advertising offers through the contact us page. However, most of the time the emails received through the contact page are nothing for spam.

 

[glitch]

I will look through them. I do not always reply. I don't think everything warrants a reply. While I know it can be rude, I think some people are just reaching out to me for the wrong reasons and don't deserve my time.

 

[Heatman]

I will look through them. I do not always reply. I don't think everything warrants a reply. While I know it can be rude, I think some people are just reaching out to me for the wrong reasons and don't deserve my time.

The most important thing is for you to reply or respond to the ones that really need for you to respond to them because that is the only way you can sustain a very viable means of communication to your potential clients.

 

[glitch]

The most important thing is for you to reply or respond to the ones that really need for you to respond to them because that is the only way you can sustain a very viable means of communication to your potential clients.

This is why I will at least skim ones I don't believe warrant my time just to make sure. You never know what opportunities you could be missing out on if something is overlooked.

 

[Heatman]

This is why I will at least skim ones I don't believe warrant my time just to make sure. You never know what opportunities you could be missing out on if something is overlooked.

Exactly! Even though there might seem to be a lot of them that are irrelevant with all sort of nonsense, it still doesn't eliminate the possibility of one of them having a business potential that is likely to pay out a very huge amount of money. So, you must make an attempt to find out.

 

[Busybee]

Disabling the Contact Us feature on your website due to spam concerns or lack of legitimate requests may not be the most user-friendly approach. While spam can be an issue, completely turning off the Contact Us option limits the opportunity for genuine users to reach out to you for inquiries, feedback, or support. Instead of completely disabling the feature, consider implementing spam prevention measures such as CAPTCHA or reCAPTCHA, using spam filters, or moderating the messages before they are published.

 

[Heatman]

Disabling the Contact Us feature on your website due to spam concerns or lack of legitimate requests may not be the most user-friendly approach. While spam can be an issue, completely turning off the Contact Us option limits the opportunity for genuine users to reach out to you for inquiries, feedback, or support. Instead of completely disabling the feature, consider implementing spam prevention measures such as CAPTCHA or reCAPTCHA, using spam filters, or moderating the messages before they are published.

This is very true because some visitors who might want to contact you for a business proposal and not seeing that you have a contact us tab available on your platform would most likely consider it that you are not serious with your business and as a result of that they might decide to walk away.