How Do You Deal With Chargebacks?

[Kane]

If you are a seller, chargebacks are very common. Your buyer might not be satisfied with the products and services you sold and might file chargebacks. How do you deal with such cases? Do your buyers get away with their claim or do you fight back?
In the past I had to deal with a lot fo chargebacks and sometimes I even managed to win the cases, however, these days I use escrow or crypto payment where it is not possible to reverse the transaction.

 

[Grant]

I have yet to receive a chargeback for the work I have done, as I strive to put out the best work I can put out. I hope to never receive a chargeback, but to be fair, I did work a lot on Fiverr and never once had a chargeback. I did have cancelled sales, but that's among the norm on fiverr.

But as I pulled my services away from Fiverr, I haven't had any issues with chargebacks. But if I do, I will likely have a discussion with the buyer and see if we can come to some sort of solution that works for everyone.