Firing staff

[Martee]

How do you fire staff on your forum when you have to do so?

Are you one of those that will just demote them silently without even letting them know or will you send them a PM informing them of your decision before doing so. Will you make the demotion public or do you just let the member leave or slip back into the community?

 

[Shawn Gossman]

I demote them and PM them about it if I actually have to terminate them. I try to investigate an issue first and not terminate them... I am a manager IRL so I get it from that and do the same on my online communities as well It is a better business practice.

Doing it in public is a good way to get unwanted drama started

 

[Alex1]

I demote them and send a message notifying them of their demotion.


I don't usually make it public because people tend to notice pretty quickly so it's pointless and like Shawn said, it can cause drama.

 

[xpl0iter]

Making it public is not good for them, or us. Then why do that?
demote+send a PM is a better way!

 

[Sam1]

I had a staff member on my forum that was accused of DDosing another forum and they send pornographic images to their admin- they were mad about being demoted on that forum and then banned. They would basically post a whole lot of short posts and when questioned they wouldn't go into details- which they also did on my forum, but I asked them to improve. They'd say they had a forum that had a heap of posts and traffic and when I simply asked the forum link they said "why do you need it?" I replied that I was simply asking and they said "maybe later". So I demoted them. I pm'd them about it and had numerous PM's before that saying that ddosing was not acceptable.