The very first host I went on, that wasn't your typical top 10 host, was one that was ran by just a couple of people. The biggest complaint I had about that host, was that you couldn't push your domain to a different provider, unless you were paying for their most expensive server plan. Hey, I purchased it, just because I purchased it at your little host, doesn't mean I have to be forced to stay there, if I want to keep the domain active, without letting it go, in order get it over onto a different provider.
The host went out of business, within a year or so after I had left them, because of how they just ran everything. Heck, they even would block my IP, and other peoples' IP's for extended periods of time from both the host, and their domains, if he thought he could get away with it; he then would give the excuse of "your IP isn't blocked, so I don't know why you are mad at us" excuse, when the IP was unblocked, in order to attempt to try to get more money out of the people, by making them think they had to upgrade their hosting plan to not have issues.